Software and AI built to hold up in production.
Coreline Software designs and ships secure platforms and AI integrations for teams that can't afford downtime. Clear scope, steady delivery, and production readiness from day one.
AI workflows
Retrieval, guardrails, and orchestration with compliance and auditability baked in.
Platform & dashboards
Operational UIs, APIs, and integrations with observability and access controls from the start.
Data & infra
Pipelines, cost controls, and runbooks your team can own after launch.
Services
Services that get you to a stable launch.
A focused set of offerings that keep scope tight and delivery accountable.
LLM assistants, retrieval, and guardrails wired for uptime and review.
Use-case design with prompt ops and evaluation loops
Retrieval with data governance, audit, and access controls
Guardrails for PII, safety, and policy enforcement
APIs, dashboards, and partner integrations with observability built in.
Product planning with lean delivery roadmaps
Frontends and admin tools for operations teams
Authentication, authorization, and instrumentation from day one
Data pipelines, reliability, and cost control you can hand to your team.
Streaming and batch ingestion tuned for latency and spend
Monitoring, alerting, and runbooks for production readiness
Cloud-native architectures with security-first defaults
How we deliver
Discovery through support, with clear handoffs.
We keep batches small, decisions visible, and production readiness in scope.
Discovery
Map systems, align on outcomes, and agree on acceptance criteria.
Build
Iterate in small batches with demos, decision logs, and observability.
Launch
Hardening, reviews, and rollout plans that fit your risk posture.
Support
Runbooks, monitoring, and knowledge transfer so your team can own it.
How we work
Discovery, build, and run with clear ownership.
Low-friction engagements, direct communication, and production readiness.
Align on the problem, map systems, and define outcomes with your stakeholders.
Tight iterations ship usable milestones—APIs, UI, and AI flows wired end-to-end.
Hardening, monitoring, and playbooks so teams can run and evolve the system.
Selected work
Outcomes that stay reliable after launch.
Problem: Support tickets were slow to route and needed consistent escalation rules.
Solution: Designed an AI-assisted triage flow with retrieval, escalation guardrails, and integrations to the existing ticketing and auth stack.
Outcome: Reduced handling friction post-launch; faster routing without bypassing controls.
Problem: Analysts waited on engineering to ship new alerts and dashboards.
Solution: Built governed ingestion pipelines and a clear data model with lineage, plus review workflows and dashboards for analysts.
Outcome: Analysts shipped new alerts without waiting on engineering cycles.
Problem: Clinical ops needed AI support without risking PHI exposure.
Solution: Implemented retrieval-augmented responses with PHI redaction, access controls, and audit trails; partnered with security for review.
Outcome: Improved documentation completeness while meeting internal compliance expectations.
Security & Responsible AI
Practical safeguards without slowing delivery.
What we bake in from the start.
Secure by default: auth, auditability, and access controls in the first iteration.
Data privacy: minimize collection, least-privilege access, and customer-owned data domains.
Responsible AI: no sensitive data retention by default; guardrails and evaluations for safety.
Trust & Security
Built with security and responsible AI in mind.
Practical safeguards without slowing delivery.
Secure by design
Access controls, auditability, and observability are baked in from the first sprint.
Data privacy
We minimize data collection, keep least-privilege defaults, and respect your governance model.
Responsible AI
No sensitive data retention by default. Guardrails and evaluations tuned for safety and compliance.
Ready to move this forward?
Tell us what you need. We respond within one business day.